PatenTrack – Customer Terms of Service
Effective: February 22, 2022
- Welcome! The following terms of service (“Terms”) are between you, the Customer, and iLeverage Group LLC (“iLeverage”, “we” or “us”) and together with the Order Form constitute a legal agreement that governs your use of our online PatenTrack tools and platform and all iLeverage websites within the domains patentrack.com, and all related services (collectively, the “Services”). If, however, you are accessing any of Services via a PatenTrack shared view link rather than via a log in process, the User Terms of Service (the “User Terms”) govern your access and use of the Services. In any case, we are grateful you found PatenTrack useful.
- Your Acceptance of Terms: Please read these Terms carefully since by using our Services, you are indicating your acceptance of the Terms on behalf of yourself and your company.
- Your Payments for Our Services: Invoices are payable upon receipt, unless other arrangements have been made between us in writing. Invoiced amounts are delinquent thirty days after receipt; past due amounts bear interest at the rate of 12% per annum or the maximum allowed by law, if less. You authorize us or our third-party payment service provider to charge you for the Services, and while you may cancel your account and any subscriptions thereunder at any time, we will not be able to issue a refund.
- Authorized Use: You may only view the content included in the Services, input your content in the designated places, and share parts of the Services via PatenTrack shared view links generated by the Services.
- Any Other Use is Forbidden: Further publication, display, or commercial use of any content within the Services is forbidden without our express written permission. For example, any use of data mining, robots, or similar data gathering and extraction tools on the Services is prohibited, as well as making any part of the Services available as part of another web site including but not limited to the use of hyperlink framing otherwise. You may not copy, store, or save on any media any content presented by any of the Services, and obviously, no content may be used to construct a database of any kind. You are not permitted to publish, transmit, or otherwise reproduce or disseminate Content, in whole or in part, in any format, to or for any third party (including, without limitation, any of your affiliates, consultants, or attorneys) if not specifically permitted.
- We Do Our Best to Constantly Improve: We may share information about our future product plans because we like transparency. Our statements about those product plans are an expression of intent, but do not rely on them when making a purchase. If Customer decides to buy our Services, that decision should be based on the functionality or features we have made available today and not on the delivery of any future functionality or features. In efforts to provide you with most advanced features and functionalities, we may modify the Service, temporarily or permanently. We will try our best to provide you with prior notices, but sometimes we might not, and apologize for that in advance. You agree to not hold us liable for any modification or cessation of the Service, in whole or in part.
- Our Collaboration: You agree to not assert, or authorize, assist, encourage, or enable any third party to assert, any claim, or pursue any actions, suits, proceedings, or demands, against us or our affiliates that allege that the Services infringe, misappropriate, or otherwise violate any intellectual property rights (including patents).
- Fair Price and Self Reliance: Please note that the information contained within the Service is provided to you “as is,” for your internal informational purposes only, without any representation or warranty of accuracy or completeness of information or other warranty of any kind, including any implied warranty of quality, merchantability, fitness for a particular purpose, or non-infringement.
- DMCA: If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through the Service, you may notify us pursuant to the Digital Millennium Copyright Act of 1998 (“DMCA”). To file a copyright infringement notification with us, we ask that you send a written communication that includes a physical or electronic signature of a person authorized to act on behalf of the copyright owner, identification of the copyrighted work claimed to have been infringed, identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material, information reasonably sufficient to permit us to contact you, a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law, a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. The written communication should be sent to our Designated Copyright Agent at the following address: Copyright@PatenTrack.com
- Our Intellectual Properties and Others’: PatenTrack, the PatenTrack logo, and other iLeverage trademarks, service marks, graphics, and logos used in connection with the Service are trademarks of iLeverage in the US and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with the Service are, obviously, owned by their respective owners, and of course, you are granted no right or license under the Terms in any of these graphic expressions.
- Suspension of the Services: Technical or security issues, your participation in fraudulent or illegal activities, your failure to pay fees you owe us and other legitimate reasons might lead us to suspend all or a portion of your access to the Service at any time, without prior notice, and without any liability to you or any third party. The Terms will survive such termination of your access to the Services.
- Updated Terms: We may update the Terms from time to time and recommend that you review them on a regular basis. Your continued use of the Service indicates your agreement to the Terms as revised. If, however, we make a change to the Terms that materially impacts your use of the Service, we will notify you via email.
- Limited Liability: Our cumulative liability and that of our affiliates, subsidiaries, officers, directors, employees, agents, partners and licensors arising out of or relating to Services will not exceed the amounts you paid to us in the past 6 months of Service.
- No Liability: We and any of our affiliates, subsidiaries, officers, directors, employees, agents, partners and licensors shall not be liable to you for any indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, cost of procurement of substitute goods or services, or other intangible losses (even if we are aware of the possibility of such damages), resulting from any matter relating to the Service.
- Parties’ Intentions: The Terms constitute the entire agreement between you and iLeverage, govern your use of the Service and completely replace any prior agreements between you and iLeverage in relation to the Service. If any part of the Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
- Assignment of Rights: We may freely assign our rights and obligations under the Terms. You agree that, except as otherwise expressly provided in the Terms, there shall be no third-party beneficiaries to this agreement. No agency, partnership, joint venture, or employee-employer relationship is intended or created by the Terms. You agree that any claim or cause of action arising out of or related to the Terms or the use of the Service must be filed within one year after the cause of action arose or be forever barred, except as otherwise required under applicable law.
- California Laws and Jurisdiction: The Terms and our relationship between you and shall be governed by the laws of the State of California, excluding its conflicts of law provisions. You agree to submit to the personal and exclusive jurisdiction of the federal and state courts located within the City and County of San Francisco, California, to resolve any dispute or claim arising from the Terms and our relationship in general.
- Legal Notices: Except as explicitly stated otherwise, legal notices shall be sent to us via email at: Legal@PatenTrack.com
PatenTrack – User Terms of Service
Effective: February 22, 2022
- Welcome! These User Terms of service (the “User Terms”) govern the access and the use by users who are not customers of our online PatenTrack tools and platform and all iLeverage websites within the domains patentrack.com, and all related services (collectively, the “Services”). Please read them carefully. If, however, you are a customer (i.e., a paying user) the Customer Terms of Service (the “Customer Terms”) govern your access and use of the Services. In any case, we are grateful you found PatenTrack useful.
- Legal Binding: These User Terms are a legally binding contract between you and us. If you access or use the Services, or continue accessing or using the Services, you confirm that you have read, understand and agree to be bound by the User Terms. “We”, “our” and “us” currently refers to iLeverage Group LLC.
- You are an Authorized User on a PatenTrack Shared View: An organization or other third party that we refer to in these User Terms as “Customer” has invited you to a PatenTrack shared view (i.e., a unique domain where users may access the Services without a need to log in). If you are opening a link to a PatenTrack Shared View created by our Customer, they are authorizing you to view their PatenTrack Shared View from their PatenTrack account.
- Customer Contract: Customer has separately agreed to our Customer Terms of Service or entered into a written agreement with us or our affiliate(s) (in either case, the “Contract”) that permitted Customer to create a PatenTrack Shared View so that you and others could view it (each invitee granted access to the Services, including you, is an “Authorized User”). The Contract contains our commitment to deliver the Services to Customer, who may then invite Authorized Users to view their PatenTrack Shared View(s).
- Responsibility to You: You agree that it is solely customer’s responsibility to (a) inform you of any relevant customer policies and practices and any settings that may impact the processing of customer data; (b) obtain any rights, permissions or consents from you and any authorized users that are necessary for the lawful use of customer data and the operation of the services; (c) ensure that the transfer and processing of customer data under the contract is lawful; and (d) respond to and resolve any dispute with you and any authorized user relating to or based on customer data, the services or customer’s failure to fulfill these obligations. We make no representations or warranties of any kind, whether express or implied, to you relating to the services, which are provided to you on an “as is” and “ as available” basis.
- Limited Liability: You or we will have no liability to the other for any lost profits or revenues or for any indirect, special, incidental, consequential, cover or punitive damages however caused, whether in contract, tort or under any other theory of liability, and whether or not the party has been advised of the possibility of such damages. You will have no financial liability to us for a breach of these user terms. Our maximum aggregate liability to you for any breach of the user terms is one hundred dollars ($100) in the aggregate. The foregoing disclaimers will not apply to the extent prohibited by applicable law and do not limit either party’s right to seek and obtain equitable relief.
- Survival: Sections 5-12 will survive any termination or expiration of the User Terms.
- Notices: Except as otherwise stated, all notices to us should be sent to feedback@patentrack.com, except for legal notices, which must be sent to legal@patentrack.com. A notice will be deemed to have been duly given the day after it is sent.
- Modifications: As our business evolves, we may change these User Terms, and changes will become effective on the date we publish the change. You can review the most current version of the User Terms at any time by visiting this page. If you use the Services after the effective date of any changes, that use will constitute your acceptance of the revised terms and conditions.
- Severability: If any part of the User Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, our original intentions, and the remaining portions shall remain in full force and effect.
- Assignment: You may not assign any of your rights or delegate your obligations under these User Terms. We may assign these User Terms in their entirety (including all terms and conditions incorporated herein by reference), without your consent, to a corporate affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.
- California Laws and Jurisdiction: The User Terms and our relationship shall be governed by the laws of the State of California, excluding its conflicts of law provisions. You agree to submit to the exclusive jurisdiction of the federal and state courts located within the City and County of San Francisco, California, to resolve any dispute or claim arising from the Terms and our relationship in general.
PatenTrack – Service Level Agreement
Effective: February 22, 2022
- Our Commitment: PatenTrack provides a 99.9% Uptime commitment for Customers on the Enterprise plan and above (our Service Level Agreement or SLA). If we fall short of our 99.9% Uptime commitment and you are affected, we’ll apply a Service Credit to your account for future use.
- Downtime: Downtime is the overall number of minutes PatenTrack was unavailable during a PatenTrack fiscal quarter (i.e., February 1 through April 30 and every three month period thereafter). PatenTrack calculates unavailability using server monitoring software to measure the server side error rate, ping test results, web server tests, TCP port tests, and website tests.
Downtime excludes the following:
Slowness or other performance issues with individual features, e.g. link expansions, search, file uploads, etc.
Issues that are related to external apps or third parties, including EPO, USPTO, WIPO, PACER, etc.
Any products or features identified as pilot, alpha, beta or similar
External network or equipment problems outside of our reasonable control, such as bad routing tables between your internet service provider (ISP) and our server.
Scheduled Downtime for maintenance.
- Uptime Commitment: Uptime is the percentage of total possible minutes PatenTrack was available during a fiscal quarter. Our commitment is to maintain at least 99.9% Uptime: [(total minutes in quarter – Downtime) / total minutes in quarter] > 99.9%
- Scheduled Downtime: Sometimes we need to perform maintenance to keep PatenTrack working smoothly. If scheduled downtime is necessary, we’ll give you at least 48 hours advance notice. In a year, scheduled downtime won’t exceed 10 hours.
- Service Credit: If we fall short of our Uptime commitment, we’ll apply a credit equal to 10 times the period PatenTrack was down (“Service Credits”). Service Credits are not refunds, cannot be exchanged into a cash amount, are capped at a maximum of 30 days of paid service, require you to have paid any outstanding invoices and expire upon termination of your customer contract. Service Credits are the sole and exclusive remedy for any failure to meet our obligations under this SLA. Note, Downtime doesn’t affect everyone at the same time or in the same way. For example, some accounts may receive Service Credits during an outage in their region, while other accounts in other regions that have not been similarly affected will not.
- Updates: As our business evolves, we may change our Service Level Agreement. Customers can review the most current version of the Service Level Agreement at any time by visiting this page.
PatenTrack – Cookie Policy
Effective Date: February 22, 2022
The platform accessible through the www.patentrack.com domain name (the “Site”) is provided by iLeverage Group LLC (hereinafter referred to as “us”, “we” or the “Company”), a California company. For purposes of ensuring that the Site and any services provided through the Site can be used by you, we and third parties install and use cookies. This Cookie Policy (the “CP”) is aimed at providing information on the cookies used and how to disable them.
You may contact us should you have any questions regarding this CP.
- What are cookies?
Cookies are small text files that are generated when you access the Site and that collect your browsing information. All cookies used by us are safe for your computer and only process information which is stored on your internet browser. Our cookies cannot execute code, do not contain malware or viruses, and cannot be used to access content on your computer.
- What types of cookies do we use?
We may use our own and those of third parties, as described below:
Strictly necessary cookies: are those cookies needed to ensure you can access the Site, and browse it securely. These cookies are strictly necessary, as the use and access to the Site and the services provided through the Site require them. They also protect us from any fraudulent use of the Site or our services, to verify that anyone using your account is actually you, and protect your data from any unauthorized users. For instance, technical cookies are those relating to the communication and exchange of data, or those required to verify your identity when you sign in into your account.
We may use third party cookies for the purposes mentioned above. Said cookies are installed, used, and owned by:
Stripe, Inc., a US entity with registered address at 510 Townsend Street, San Francisco, California, 94103 (United States of America). To know more about Stripe’s cookies, please visit its cookies and privacy policies. Please note that the processing of data by Stripe may entail the international transfer of data outside the European Union.
OneTrust, LLC., a US entity with registered address at 1200 Abernathy Rd NE, Building 600, Atlanta, Georgia 30328 (United States of America). Please note that the processing of data by OneTrust may entail the international transfer of data outside the European Union.
Cookies that remember your settings (functional cookies): are those cookies that are installed and used to adapt the Site and the services offered by us to your preferences, such as language, or look and feel of the Site. You can opt to block or limit the installation and use of these cookies as explained in section ‘How can you block or delete cookies’ below, and this shall not impact the usability or functionalities of the Site and/or the services, but your preferences will be lost.
Cookies that measure website use (analytics cookies): are those cookies used for tracking, monitoring, and analyzing how you browse and interact with the Site and our services. They reveal usage trends as well as which users upgrade the services rendered by us and how this is done. You can opt to block or limit the installation and use of these cookies as explained in section ‘How can you block or delete cookies’ below, and this shall not impact the usability or functionalities of the Site and/or the services.
We may use third party cookies for the purposes mentioned above. Said cookies are installed, used and owned by:
Amplitude, Inc., a US entity with registered address at 501 2nd Street, Suite 100, San Francisco, CA – 94107 (United States of America). Please note that the processing of data by Amplitude may entail the international transfer of data outside the European Union;
Google Ireland Limited, an Irish entity with registered address at Gordon House, Barrow Street, Dublin 4 (Ireland). Please note that the processing of data by Google may entail the international transfer of data outside the European Union; and
Segment.io, Inc., a US entity with registered address at 100 California Street, Suite 700 San Francisco, CA – 94111 (United States of America). Please note that the processing of data by Segment.io may entail the international transfer of data outside the European Union.
Cookies that help with our communications and marketing (advertising and profiling cookies): refers to cookies aimed at tracking, monitoring, and analyzing how you browse and interact with the Site and our services, as well as segment our users based on their behavior and how they browse the site, and to build audiences. They reveal usage trends as well as which users upgrade the services rendered by us and how this is done. All those actions are aimed at better understanding our users for improving communications and marketing strategies. You can opt to block or limit the installation and use of these cookies as explained in section ‘How can you block or delete cookies’ below, and this shall not impact the usability or functionalities of the Site and/or the services.
We may use third party cookies for the purposes mentioned above. Said cookies are installed, used and owned by:
Amplitude, Inc., a US entity with registered address at 501 2nd Street, Suite 100, San Francisco, CA – 94107 (United States of America). To know more about Amplitude’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by Amplitude may entail the international transfer of data outside the European Union, as further described in the link above;
AutoPilotHQ, Inc., an Australian entity with registered address at 28 O’Connell Street, Sydney, NSW – 2000 (Australia). To know more about AutoPilotHQ’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by AutoPilotHQ may entail the international transfer of data outside the European Union, as further described in the link above;
Crazy Egg, Inc., a US entity with registered address at 16220 E. Ridgeview Lane La Mirada, CA – 90638 (United States of America). To know more about Crazy Egg’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by Crazy Egg may entail the international transfer of data outside the European Union, as further described in the link above;
Facebook Ireland, Inc., an Irish entity with registered address at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (Ireland). To know more about Facebook’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by Facebook may entail the international transfer of data outside the European Union, as further described in the link above;
FullStory, Inc., a US entity with registered address at 120 Ottley Drive NE, Suite 100, Atlanta, GA – 30324 (United States of America). To know more about FullStory’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by FullStory may entail the international transfer of data outside the European Union, as further described in the link above;
Google Ireland Limited, an Irish entity with registered address at Gordon House, Barrow Street, Dublin 4 (Ireland). To know more about Google’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by Google may entail the international transfer of data outside the European Union, as further described in the link above;
G2 Crowd, Inc., a US entity with registered address at 20 N. Wacker Dr., Suite 1800, Chicago, IL- 60606 (United States of America). To know more about G2 Crowd’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by G2 Crowd may entail the international transfer of data outside the European Union, as further described in the link above;
LinkedIn Ireland Unlimited Company, an Irish entity with registered address at Wilton Plaza, Wilton Place, Dublin 2 (Ireland). To know more about LinkedIn’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by LinkedIn may entail the international transfer of data outside the European Union, as further described in the link above;
Microsoft Corporation, a US company addressed at One Microsoft Way, Redmond, WA – 98052 (United States of America), and Microsoft Ireland Operations Limited, an Irish company addressed at One Microsoft Place, South County Business Park, Leopardstown, Dublin – 18 (Ireland). To know more about their cookies, please visit this page. Please note that the processing of data by Microsoft may entail the international transfer of data outside the European Union, as further described in the link above;
MixMax, Inc., a US entity with registered address at 512, 2nd St, San Francisco, California, 94107 (United States of America). To know more about MixMax’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by MixMax may entail the international transfer of data outside the European Union, as further described in the link above;
Mountain Digital, Inc. (MNTN), a branch of Steel House, Inc., a US corporation with registered address at 11111 Jefferson Blvd 5286, Culver City, CA -90230 (United States of America). To know more about MNTN’s cookies, please visit its cookies and privacy policies. Please note that the processing of data by MNTN may entail the international transfer of data outside the European Union, as further described in the link above.
Natero, Inc., a US entity with registered address at 39355 California Street, Suite 307, Fremont, California, 94538 (United States of America). To know more about Natero’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by Natero may entail the international transfer of data outside the European Union, as further described in the link above;
Quora, Inc., a US entity with registered address at 650 Castro Street, Suite 450, Mountain View, CA – 94041 (United States of America). To know more about Quora’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by Quora may entail the international transfer of data outside the European Union, as further described in the link above;
Rokt Corp., a US corporation with registered address at 175 Varick Street Level 10, New York, NY 10014 (United States of America). To know more about Rokt’s cookies, please visit its cookies and privacy policies. Please note that the processing of data by Rokt may entail the international transfer of data outside the European Union.
StackAdapt Inc., a Canadian corporation with registered address at 500 – 210 King St. East
Toronto, ON, Canada, M5A 1J7 (Canada). To know more about StackAdapt’s cookies, please visit its cookies and privacy policies. Please note that the processing of data by StackAdapt may entail the international transfer of data outside the European Union.
Segment.io, Inc., a US entity with registered address at 100 California Street, Suite 700 San Francisco, CA – 94111 (United States of America). To know more about Segment.io’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by Segment.io may entail the international transfer of data outside the European Union, as further described in the link above; and
Wistia, Inc., a US entity with registered address at 17 Tudor Street, Cambridge, MA – 02139 (United States of America). To know more about Wistia’s cookies, please visit its cookies and privacy policies, as available here. Please note that the processing of data by Wistia may entail the international transfer of data outside the European Union, as further described in the link above.
- How can you block or delete cookies?
You can allow, block, or delete cookies at any time by configuring your browser settings, as well as by means of the cookie banner. As mentioned in section 2 above, blocking or deleting some cookies may impact your ability to access and/or use the Site or the services offered by us. You can find more information on how to block or deactivate cookies below:
Effective: February 22, 2022
This Privacy Policy describes how iLeverage collects, uses and discloses information and what choices you have with respect to the information.
When we refer to “iLeverage”, we mean the iLeverage entity that acts as the controller or processor of your information, as explained in more detail in the “Identifying the Data Controller and Processor” section below.
Applicability Of This Privacy Policy
This Privacy Policy applies to iLeverage’s online patent review and monetization tools and platform, including the associated iLeverage mobile and desktop applications (collectively, “PatenTrack”), PatenTrack.com and other iLeverage websites (collectively, the “Websites”) and other interactions you may have with iLeverage.
This Privacy Policy does not apply to any third-party applications or software that integrate with PatenTrack through the iLeverage platform (“Third-Party Services”), or any other third-party products, services or businesses.
Information We Collect And Receive
iLeverage may collect and receive messages, files or other submitted content (collectively, “Customer Data”) and other information and data in a variety of ways.:
- Customer Data. Customers or individuals granted access to PatenTrack by a Customer (“Authorized Users”) routinely submit Customer Data to iLeverage when using PatenTrack.
- Other Information. iLeverage also collects, generates and/or receives Other Information:
- To create or update a PatenTrack account, you or your Customer (e.g. your employer) supply iLeverage with an email address, phone number, password, domain and/or similar account details. In addition, Customers that purchase a paid version of PatenTrack provide iLeverage (or its payment processors) with billing details such as credit card information, banking information and/or a billing address.
- Usage information.
- When an Authorized User interacts with PatenTrack, metadata is generated that provides additional context about the way Authorized Users work.
- As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or PatenTrack and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or PatenTrack, browser type and settings, the date and time PatenTrack were used, information about browser configuration and plugins, language preferences and cookie data.
- iLeverage collects information about devices accessing PatenTrack, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.
- We receive information from you, your Customer and other third-parties that helps us approximate your location. iLeverage may also collect location information from devices in accordance with the consent process provided by your device.
- iLeverage uses a variety of cookies and similar technologies in our Websites and PatenTrack to help us collect Other Information. For more details about how we use these technologies, and your opt-out opportunities and other options, please see our Cookie Policy.
- A Customer can choose to permit or restrict Third-Party Services for PatenTrack. Typically, Third-Party Services are software that integrate with PatenTrack, and a Customer can permit its Authorized Users to enable and disable these integrations for PatenTrack. iLeverage may also develop and offer iLeverage applications that connect PatenTrack with a Third-Party Service. Once enabled, the provider of a Third-Party Service may share certain information with iLeverage. Authorized Users should check the privacy settings and notices in these Third-Party Services to understand what data may be disclosed to iLeverage. When a Third-Party Service is enabled, iLeverage is authorized to connect and access Other Information made available to iLeverage in accordance with our agreement with the Third-Party Provider and any permission(s) granted by Customer (including, by its Authorized User(s)). We do not, however, receive or store passwords for any of these Third-Party Services when connecting them to PatenTrack.
- In accordance with the consent process provided by your device or other third-party API, any contact information that an Authorized User chooses to import (such as an address book from a device or API) is collected when using PatenTrack.
- iLeverage may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns and other matters related to our business from parent corporation(s), affiliates and subsidiaries, our partners, or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries.
- We may also receive Other Information when submitted to our Websites or in other ways, such as if you participate in a focus group, contest, activity or event, apply for a job, enroll in a certification program or other educational program hosted by iLeverage or a vendor, request support, interact with our social media accounts or otherwise communicate with iLeverage.
How We Use Information
Customer Data will be used by iLeverage in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of PatenTrack functionality, and as required by applicable law. iLeverage is a processor of Customer Data and Customer is the controller .
iLeverage uses Other Information in furtherance of our legitimate interests in operating PatenTrack, Websites and business. More specifically, iLeverage uses Other Information:
- To provide, update, maintain and protect PatenTrack, Websites and business.
- As required by applicable law, legal process or regulation.
- To communicate with you by responding to your requests, comments and questions.
- To develop and provide search, learning and productivity tools and additional features.
- To send emails and other communications.
- For billing, account management and other administrative matters.
- To investigate and help prevent security issues and abuse.
If Information is aggregated or de-identified so that it is no longer reasonably associated with an identified or identifiable natural person, iLeverage may use it for any business purpose. To the extent Information is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection law, it is referred to in this Privacy Policy as “Personal Data.”
Data Retention
iLeverage will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of PatenTrack functionality, and as required by applicable law. The deletion of Customer Data and other use of PatenTrack by Customer may result in the deletion and/or de-identification of certain associated Other Information. iLeverage may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your Other Information after you have deactivated your account for the period of time needed for iLeverage to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.
How We Share And Disclose Information
- iLeverage may share and disclose Information in accordance with a Customer’s instructions and with appropriate consent, including any applicable terms in the Customer Agreement and the Customer’s use of PatenTrack functionality and in compliance with applicable law and legal process.
- Owners, administrators, Authorized Users, and other Customer representatives and personnel may be able to access, modify, or restrict access to Information.
- We may engage third-party companies or individuals as service providers or business partners to process Information and support our business. These third parties may, for example, provide virtual computing and storage services, or we may share business information to develop strategic partnerships with Third-Party Service providers to support our common customers.
- Customer may enable or permit Authorized Users to enable Third-Party Services. We require each Third-Party Service to disclose all permissions for information access in PatenTrack, but we do not guarantee that they do so. When enabled, iLeverage may share Information with Third-Party Services. Third-Party Services are not owned or controlled by iLeverage and third parties that have been granted access to Information may have their own policies and practices for its collection, use, and sharing. Please check the permissions, privacy settings, and notices for these Third-Party Services or contact the provider for any questions.
- The information you choose to provide in a community forum including personal data will be publicly available.
- iLeverage may share Information with its corporate affiliates, parents and/or subsidiaries.
- If iLeverage engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of iLeverage’s assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all Information may be shared or transferred, subject to standard confidentiality arrangements.
- We may disclose or use aggregated or de identified Information for any purpose. For example, we may share aggregated or de identified Information with prospects or partners for business or research
- If we receive a request for information, we may disclose Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.
- To protect and defend the rights, property or safety of iLeverage, its users, or third parties, including enforcing its contracts or policies, or in connection with investigating and preventing illegal activity, fraud, or security issues, including to prevent death or imminent bodily harm.
- iLeverage may share Information with third parties when we have consent to do so.
Security
iLeverage takes security of data very seriously. iLeverage works hard to protect Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Information we collect, process and store, and the current state of technology. Given the nature of communications and information processing technology, iLeverage cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others. When you click a link to a third-party site, you will be leaving our site and we don’t control or endorse what is on third-party sites.
Age Limitations
To the extent prohibited by applicable law, iLeverage does not allow use of PatenTrack and Websites by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
Changes To This Privacy Policy
iLeverage may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our services or business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, iLeverage will provide additional notice, such as via email or through PatenTrack. If you disagree with the changes to this Privacy Policy, you should deactivate your PatenTrack account. Contact the Customer if you wish to request the removal of Personal Data under their control.
International Data Transfers
iLeverage may transfer your Personal Data to countries other than the one in which you live. To the extent that Personal Data is transferred abroad, iLeverage will ensure compliance with the requirements of the applicable laws in the respective jurisdiction in line with iLeverage’s obligations.
In particular, we offer the following safeguards if iLeverage transfers Personal Data from jurisdictions with differing data protection laws:
- iLeverage offers European Union Model Clauses (“Model Clauses”) also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our Customers that operate in the EEA, Switzerland and the UK and for other international transfers of Customer Data as relevant.
- iLeverage’s privacy practices, described in this Privacy Policy, comply with the Asia-Pacific Economic Cooperation (“APEC”) Cross Border Privacy Rules (“CBPR”) system and the Privacy Recognition for Processors (“PRP”). The APEC CBPR system provides a framework for organizations to ensure protection of personal data transferred among participating APEC economies and the PRP demonstrates an organization’s ability to provide effective implementation of a personal data controller’s privacy obligations related to the processing of personal information.
Data Protection Officer
To communicate with our Data Protection Officer, please email privacy@ilvrge.com.
Your Rights
Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your PatenTrack account. If you cannot use the settings and tools, contact the Customer who controls your workspace for additional access and assistance.
To the extent that iLeverage’s processing of your Personal Data is subject to the General Data Protection Regulation or other applicable laws covering the processing of Personal Data such as the UK Data Protection Act and the Brazilian General Data Protection Act (Lei Geral de Proteção de Dados), iLeverage relies on its legitimate interests, described above, to process your data. iLeverage may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to iLeverage’s use of your Personal Data for this purpose at any time.
Data Protection Authority
Subject to applicable law, you also have the right to (i) restrict iLeverage’s use of Other Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority.
If you are a resident of the United Kingdom and believe we maintain your Personal Data within the scope of the applicable laws relating to personal data in the United Kingdom, you may direct questions or complaints to the UK supervisory authority, the Information Commissioner’s Office.
Contacting iLeverage
Please also feel free to contact iLeverage if you have any questions about this Privacy Policy or iLeverage’s practices, or if you are seeking to exercise any of your statutory rights. iLeverage will respond within a reasonable timeframe. You may contact us at privacy@ilvrge.com
PatenTrack – CA Privacy Notice
Your California Privacy Rights
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
For more details about the personal information we have collected over the last 12 months, including the categories of sources, please see the Information We Collect And Receive section above. We collect this information for the business and commercial purposes described in the How We Use Information section above. We share this information with the categories of third parties described in the How We Share and Disclose Information section above. iLeverage does not sell (as such term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt out).
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at privacy@ilvrge.com. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.